We've become aware of unauthorized sellers using our brand, images, and product information to deceive customers. This page will help you identify legitimate PN Labs products and know where to buy safely.
If a deal seems too good to be true, it probably is. Counterfeit or unauthorized listings often appear on unfamiliar marketplaces at prices significantly below our retail pricing. These products are not genuine PN Labs hardware and are not covered by our support or quality guarantees.
As our products gain visibility, bad actors try to exploit our brand in a few common ways. Here's what to watch for.
Fraudulent Listings
Scam websites using stolen product images, descriptions, and even our company name to list items at unrealistically low prices. These sites exist solely to collect payment. You'll receive nothing, or a completely different product.
Counterfeit Products
Reverse-engineered or visually similar boards that look like PN Labs modules but use inferior components, skip quality testing, and lack proper protection circuitry. These can damage your equipment or fail under real operating conditions.
Unauthorized Resellers
Third-party sellers claiming to be authorized PN Labs distributors. Our only authorized retailers are listed on this page. If someone claims to be an official reseller and is not listed here, they are not authorized by us and we cannot guarantee the authenticity of their products.
A few quick checks to make sure you're getting genuine PN Labs hardware.
Buy From Authorized Sources
Only purchase from the official channels listed below. If you found a PN Labs product on a website not listed here, it is not an authorized seller.
Check the Price
Our modules are precision-engineered and individually tested. If a listing is significantly cheaper than our official store pricing, it's almost certainly not genuine.
Contact Us if in Doubt
Not sure if a listing is real? Send us the link. We'll verify it and take action against fraudulent sellers. Reach us at support@pnlabs.ca.
These are the only authorized sources for PN Labs modules. If it's not listed here, it's not authorized.
pnlabs.ca/shop
Our official online store. Ships directly from PN Labs with full warranty and support.
Tindie
Official PN Labs Tindie store. Verified independent electronics marketplace.
Elecrow
Authorized marketplace partner for PN Labs modules.
RobotShop
Authorized RobotShop retailer for PN Labs modules.
Lectronz
Authorized Lectronz marketplace for PN Labs modules.
If you've come across a listing, product, or seller that you believe is fraudulently using the PN Labs brand, please report it to us. We actively investigate and pursue takedowns of counterfeit listings to protect our customers.